English has become a major work and communication tool in most international companies; technicians and managers both know how important this language is in order to do business. Solid and consistent knowledge of English is essential to success. At Merial – a global animal health company – they are committed to improving their language skills.
“We have been aware for years of the importance of English, which is why we offer those employees who use it at work the possibility of attending classes to improve their skills,” explains Karin Peris, Deputy Manager in charge of Training and Human Resources at Merial. Training Express is currently in charge of an English program with close to 20 participants. Most of them attend one-to-one face-to-face classes at the Merial offices in Barcelona, Madrid, Bilbao and Zaragoza, but there are also some who learn through telephone sessions, and others who combine both methodologies.
Telephone sessions are the option chosen by those employees with less availability. Since they are just 25-minutes long, they are easy to reschedule, which is not the case with face-to-face sessions.
“They are normally very busy and travel a lot, which makes it difficult for them to adapt to traditional lessons; they can’t commit to set days and times.” Those who choose virtual training “are normally very busy and travel a lot, which makes it difficult for them to adapt to traditional lessons; they can’t commit to set days and times,” says Karin.
In general, the Merial employees who take part in the language training program have an intermediate level of English. They’re not starting from scratch, but they need to improve their skills for work. “We provide English lessons to those employees who need it for their job.”
Employees are free to request training if they feel that they need it, and the company analyzes and authorizes each case. “This is why the employees who have chosen to participate in the training program are always very motivated. Attendance rates are normally very high, and progress is constant,” comments Peris.